General FAQ

Our Printing Capabilities

Each of our printing methods are compatible with most materials.

Silk-screen: Lays a heavy coating of ink for more vivid color to stand up against UV exposure. Ideal for larger signs, decals, color-critical or Spot Color projects.

Digital Printing: Provides superb FULL Color production in a short time at a minimal cost, while also providing the opportunity for personalization.

Offset (Lithography): Fine line, detailed reproduction for inside window and indoor applications. Ideal for multi-color process.

Thermal Printing: Produces a printed image by selectively heating coated thermo-chromic film. This print process uses heat to transfer an impression onto a substrate. Commonly used for bar coding and consecutive numbering.

Contact us with your project details so we can guide you on what works best for you!

Catalog Pricing Grids
Standard Order Requirements
  • Purchase orders can be received by SAGE, ESP Transact, Distributor Central, mail, fax, or email.

  • Quantity is required.

  • On standard products, order quantities must adhere to the increments of quantity list provided. There may be special pricing for less than minimum orders available upon request.

  • Provide stock number and material (when applicable).

  • Clear, clean copy and/or factory-approved artwork. See Artwork Guidelines for more information.

  • For repeat orders, please provide your previous PO# and date to ensure exact duplication. ALL files (paper, film, copy, dies, etc.) are eliminated every 3 years. Repeat orders after that time are considered a new order.

  • Extra Colors on product grids are Spot colors unless otherwise negotiated.

  • Additions to a standard order must be clearly noted (ie. Changes in Copy, Color, Special or Matched Colors, Special Shapes, Clear Coating or Lamination, Special Packaging, etc.). Consecutive numbering is available on nearly any standard product.

Custom Orders

If an existing product does not cover the scope of your project, you may want to go custom! Custom items are priced similarly to standard items, by square inch. There is never a set up fee, and the first proof is always free! Custom quotes can be requested via mail, fax, phone, or email.

    • Custom items are priced similar to standard items, with extra considerations.
    • Most custom orders require a custom quote. Custom quotes can be received via mail, fax, or email. A customer service representative can be reached via phone, fax, email, or our website. Contact us with any questions!

Measuring a Custom Order

Cut size and pricing for custom products is done by square inches. Square inches are determined by measuring the furthest point of the height multiplied by width.

*height x width = square inches

Standard Colors

Physical color swatches can be sent on request.

I Want A Proof?

Have a PO?

A first proof will be emailed in color, free of charge, if requested. Color paper proofs can be mailed and black and white proofs can be faxed at no charge. Additional reproofs may require a charge of $18.00. Alterations to a proof completed correctly per specifications provided to us will require a re-proof charge of $22.50 (g).

No PO?

While we cannot guarantee a proof without an order, we may be able to work with you on this. Contact our service department for more information.

Store Credit

Once a store credit is issued to your account, it will automatically be applied when you place an order. There is no additional steps to redeem the store credit.

Self Promo

We offer a self promo discount for suppliers!

10% off standard products and catalog quantities. For custom sizes, thicknesses, or colors, contact us for a quote. Other exclusions may apply. Contact us for more details.

Aim Pricing

As of August 1st 2019, Finn Graphics is no longer a part of the AIM program. We will continue to support current and former AIM members through a new program being offered. Contact us for details on discounts pertaining to AIM members.

PACKAGING & SHIPPING

Packaging Summary
Shrink Wrapping
  • A clear polypropylene material is wrapped then shrunk using heat to create a tight seal around the product.
  • Combine quantities, shapes, or different items.
  • Stabilizes, bundles, and protects products.

Ideal for bumper stickers, decals, plastic cards, magnets, and more.

Polybagging
  • Products are placed in a clear polyethylene bag using a heat seal closure.
  • Combine smaller quantities of different products to provide unique presentation.
  • Can accommodate 1-100 pieces per bag, collating upon request.
  • Custom bagging available.

Ideal for bumper stickers, decals, plastic cards, magnets and more.

Cartons

SPECIAL OR EXACT QUANTITIES PER CARTON WITHIN A MASTER CARTON

  • Products are placed in multiply cartons and then placed into a master carton for shipping.
  • Cartons are labeled or marked upon request only.
Banding or Bundling
  • Clear film band or rubber band bundled together specific quantities or shapes.
  • Clear banding available for products up 6” wide.
  • Available in quantities from 50 to 250 pieces.
Header Cards
  • Header cards can be added for point of purchase purposes and retail displays.
  • Multiple sizes available upon request.
Tubing
  • 1 to 10 products per tube, permitting sizes accommodate product size.
  • Available on most products.

Tube $2.40 (g) each (approximately 3” x 26”), shipped bulk

Tube $1.85 (g) each (approximately 2” x 20”), shipped bulk

Shipping

Unless otherwise specified, we will ship by the most suitable method. UPS is our standard shipping method within the continental US. Shipping and handling charges will be added to all orders. There is no additional charge to ship via your UPS or FedEx account number.

Split Shipments: (two or more shipments on the same day, same PO) add $7.00 (x) handling for each additional destination. For items over 23” x 32” add $12.00 (x) for each.

Rush Shipments: can be accommodated at no additional charge permitted scheduling allows. If schedules are booked, accommodations can be made with charged production overtime.

POLICIES

Calendar Orders
  • Please specify requested calendar year on order.
  • Orders received before June 1st for items with stock calendars will receive current year calendar unless otherwise specified.
  • Orders received June 1st or after will receive the following year's calendar unless otherwise specified.
  • Orders received before May 1st are eligible for an early order discount.
  • Eligibility for early order discount ends on April 30.
Cancellations
Orders canceled for reasons beyond our control will be billed for all work completed, to include the cost of order entry. A minimum charge of $18.00 will be applied to any canceled order that has been proofed. Orders may not be returned without permission, an adjustment request will be reviewed with the return of a sample (not the order in entirety). An order judged incorrect be replaced at no charge or a credit will be issued against the original order. The defective order must be returned in full to receive a credit. Flags, numbers, and letters returned undamaged will be charged a 20% restocking fee.
Catalog Illustrations

Logos, images and other imprints shown in our catalog are for illustrative purposes only. They do not imply we endorse specific items. Any items with specific logos are not for sale to anyone other than the parties authorized.

Color Matching

If a PMS color is specified or a color sample matched add $35.00 (g). No guarantee of perfect matches.

Political

State and federal laws vary with regard to notices which must be printed and identification of those responsible for purchasing, publishing, or distributing political advertising. Be sure the correct copy to meet these requirements is submitted.

Negatives, Films, & Dies

Proprietary items furnished by Finn Graphics remain the property of Finn Graphics.

Terms

Our terms for regular accounts are net 30 days. New accounts are required to complete a Distributor Application for review with the first order. Those accounts, confirmed through our Credit & Market Report, will be assigned a credit limit. Other accounts will be required to prepay their first order with a check or credit card. 2% Service Fee added for credit card charges.

Ordering & Billing

Minimum billing on any invoice is $50.00 (x). Minimum charge of $18.00 will be applied to any canceled order that has been proofed. We will acknowledge all orders, however phone orders are not accepted. We require written order confirmation via fax, email or mail. For proof samples, all appropriate art and production charges will be billed. Set up charges are not applied if an order is received without changes within 10 working days of receipt of the proof.

Over/Under Runs

Printing is subject to over and under runs up to 5%. Charges will only reflect the quantity in which we ship.

Production Time

Production time begins after receipt of complete order including art, in catalog quantities or after a proof approval. Non-imprinted items production time is 48 hours after receipt of order. Standard imprint items require 5 to 12 working days after receipt of order or proof approval. Calendars require special shipping schedule and can be arranged with a Customer Service Representative. Custom products requiring added quantities, colors, die cut and/or special may extend past our normal production times.

Samples

Samples, catalogs, and brochures are available upon request at no charge. Samples can be requested for testing through our online request form, or contacting us directly. Some conditions may apply.

PROFESSIONAL EXTRAS

Among our standard capabilities, Finn-Line has the ability to bring even the most custom orders to life. Our custom range includes diecut shapes, round corners, perforation, over lamination, write-on/wipe-off surfaces, note grabber surfaces, clear coating, consecutive numbering/variable data, special packaging, and so much more! Contact us for a quote!

Consecutive Numbering

Numbering sequence will begin with 001 unless otherwise specified. Consecutive numbering and Alphanumeric Consecutive numbering are available on parking permits, hang tags, and many other items.

Double consecutive numbering is also available.

Note: pricing does not guarantee no skips or misses. Changes in sequence, color, and/or copy requires an additional charge fee of $32.50 (g). Pricing shown above is standard and may change with different quantities or particular products.

Concecutive Bar Coding

Consecutive bar coding available on loyalty cards, hang tags, and many more products. Priced same as extra numbering.

Variable Data

Variable data is available for personalization of products. Variable data spreadsheets must be supplied in .xls (Excel) format, with content laid out in a single column. For the use of images, please contact us!

Face Slitting

A face slit is a cut or slit in the face material to create multiple part labels. This process creates two labels from single label.

Tabbed Decals

Add a tab to a decal to customize it. This can be used in conjunction with a hole punch for retail display purposes and/or coupon decals. Designed for retail or point of purchase displays.

Multiple Decals

Vinyl, static, or polyester sheets can hold an assortment of peel off decals. These kiss-cut decal sheets can be used for many purposes.

 

Labeling

Bar codes, part numbers, and ID numbers can be added to labels. This process is a great option for point of purchase sales and inventory control.

Die Cutting

Special shapes (other than square or rectangle) require a one-time die charge of $140.00 (g) up to 100 sq. inches in simple shapes. Larger size and/or more detailed shapes available with a custom quote. No charge is applied for circle shapes 1/2” up to 8”.

Round Corners

Add round corners for a clear, finished appearance. Add a charge of $33.00 (g) per 1000 pieces (min).

Perforation

Perforation available on elected materials with added extra color charge.

Over Lamination

Highlight and protect your imprint with over lamination. Crystal and matte finish available for an additional charge.

Clear Coating

A liquid over coating that will provide protection. Clear and matte finishes available.

Write-On/Wipe-Off

A laminated surface adds the ability for smooth writing and erasing on top of a product with specific writing utensils. Spot clear/matte available to enhance images. Accessories including pen clips, dry erase felt markers, and adhesive tabs available.

ARTWORK / COLOR GUIDELINES

Product Templates

Templates are available under all standard products on our website, and are also available upon request. Templates ideally illustrate correct bleed and margin size – 1/8″ bleed past cut line, and 1/8″ copy margin inside cut line.

Bleed: Ink extended past final size to all edges for full background coverage. Standard allowance 1/8” beyond trim.

 
Trim: Final cut of product (trim line does not print).
 
Safe Zone: All content must be inside safe zone. Safe zone will vary in size based on product. Minimum is 1/8” span.
File Formats For Art

PREFERRED
Adobe Illustrator
     Export files as EPS or PDF.

ACCEPTED
Adobe InDesign
     Export files as EPS or PDF.
Adobe Photoshop
     Export files as PDF or PSD.

Compressed files (JPEG, PNG, JPEG, JPG) are required to be over 300 ppi, and must be approved before production.

Please note: Files must contain: vector art, high resolution (300 DPI) images at finished imprint size. PDF is the preferred file format that enables art files to process efficiently.

Submitting Artwork

Artwork can be submitted via:

Email: orders@finn-line.com or art@finn-line.com, with reference to associated job or desired quote

    • use .zip or .sit compression if over 7mb

FTP: Via your service email location

Web: Through our contact page, attach your art under the File section.

    • either reference the order it is attached to, or the quote you wish to receive

Physical samples of intended final product can be photographed or mailed to us for reference through production.

Fonts

Please outline all fonts, or send associated fonts with art.

If this is not possible, art may be flattened and can lose some resolution in the final product.

Vector Art

Vector art is resolution independent, it can be enlarged without compromising the image quality. This is our preferred format for all artwork.

Vector art consists of points & paths. The artwork is scalable while retaining image quality and can edited such as size, gradients, and spot colors.

Raster Art

Raster art is resolution dependent, it cannot be enlarged without compromising the image quality. Raster artwork is a flattened image consisting of pixels. It is NOT scalable.

TIFFs are used with Spot color or FULL color artwork. Create 300 DPI on the final print size. Art should be CMYK for full color artwork. Submitting art in RGB may cause color conversion when set to print. Four color process printing must include all necessary bleeds (.125”).

Note: Provided artwork can be altered and/or edited in-house at a per-hour charge of $75.00 (g) hourly. Contact us for an estimate.

SI & Flood White

White is recommended as a backing color on clear materials to provide color enhancement and opacity.

Flood White is a white background placed behind the entire area of the and the image is printed on top.

Halo White is a white border or stroke that extends beyond the image.

Superimposed White is a white background placed behind the image to create opacity that is unseen from the front of the decal.

 

Standard & PMS Colors

Colors not on the color grid are considered color match or custom color requiring a mixing charge of $35.00 (g) per color.

Standard Color Chart

Physical color swatches can be sent on request.